Level 5 Diploma in Leading and Managing an Adult Care Service (RQF)
Level 5 Leading & Managing an Adult Care Service
The NCFE CACHE Level 5 Diploma in Leading and Managing an Adult Care Service (QN 610/7215/1). Approved by Skills for Care and part of the Leader in Adult Care apprenticeship standard, covering leadership, governance, team management, safeguarding and continuous improvement for registered managers.
1500+
care learners trained
9-12 months
typical duration
No exams
portfolio assessed
4.9/5
Google rating
Is this course right for you?
Deputy Managers ready to become Registered Manager
Care Home Managers meeting CQC's Level 5 requirement
Service and Area Managers formalising their leadership experience
Anyone managing or about to manage a CQC-regulated adult care service
Anyone wanting to start their own care company — CQC requires a qualified Registered Manager, which this diploma qualifies you for
About this course
The NCFE CACHE Level 5 Diploma in Leading and Managing an Adult Care Service (QN 610/7215/1). Approved by Skills for Care and part of the Leader in Adult Care apprenticeship standard, covering leadership, governance, team management, safeguarding and continuous improvement for registered managers.
0% interest payment plans
Personal tutor & assessor
Fully online, any device
Study around your shifts
What you'll study
Updated to the latest NCFE CACHE specification (April 2026)
Leadership and Management in Adult Care
Leadership and management theories and styles, and how to adapt them for adult care services
Governance and Regulatory Processes in Adult Care
Legislation, statutory guidance, the inspection system and models of service delivery
Decision Making in Adult Care
Effective, evidence-based decision-making and evaluating the decisions made
Business and Resource Management in Adult Care
Managing budgets, resources and business planning within an adult care service
Team Leadership in Adult Care
Leading and motivating a team, and adapting leadership style to different situations
Team Learning and Development in Adult Care
Identifying learning needs and developing the skills and knowledge of a team
Supervising Others in Adult Care
Conducting supervision, appraisals and performance management with team members
Safeguarding in Adult Care
Leading safeguarding practice and responding to concerns within an adult care service
Mental Capacity in Adult Care
Applying the Mental Capacity Act and leading best-interest decision-making
Partnerships in Adult Care
Working with external agencies, commissioners and other professionals
Comments and Complaints in Adult Care
Managing and responding to comments, complaints and feedback about the service
Leading the Vision in Adult Care
Developing and communicating a vision, mission and culture for the service
Continuous Improvement in Adult Care
Driving quality improvement, action planning and service redesign
Effective Communication in Adult Care
Leading effective communication across the service and with external stakeholders
Handling Information in Adult Care
Managing information systems, data protection and secure record-keeping
Lead Person-Centred Practice in Adult Care
Leading person-centred practice, promoting independence, dignity and respect
Health and Wellbeing in Adult Care
Promoting the health and wellbeing of individuals accessing the service
Equality, Diversity, Inclusion and Human Rights in Adult Care
Leading practice that promotes equality, diversity, inclusion and human rights
Health and Safety in Adult Care
Health and safety legislation and responsibilities at a leadership level
Continuous Development in Adult Care
Reflective practice and continuing professional development as a leader
Personal Wellbeing in Adult Care
Managing stress and pressure, and maintaining resilience in a leadership role
Optional Units — Aspects of Support (11 units)
Choose optional units to reach at least 15 credits. Examples: healthcare and clinical skills, assistive technology, digital skills, leading trauma-informed practice, supporting neurodiversity, specialist areas of care
Optional Units — Aspects of Leadership and Management (6 units)
Examples: business development, coaching and mentoring, induction, managing finance and budgets, recruitment, selection and retention, research in adult care
What you'll need
Aged 19+. Typically working as deputy manager or manager in adult care — senior carers with enough hands-on leadership experience can also apply if they can evidence it. Recommended Level 3 or above in related area.
How you're assessed
Internally assessed portfolio of evidence: observation of workplace practice, witness evidence, professional discussion, reflection, written assignments and case studies. Assessed in line with the Skills for Care and Development Assessment Principles and externally quality assured by NCFE. Graded achieved / not yet achieved.
What's next after this diploma
→ CQC Registered Manager registration
→ Senior roles: deputy manager, manager, assistant manager, care broker, case manager
→ Further and higher education
Where this diploma can take you
Typical 2026 UK salary ranges — based on national job-board listings.
Registered Manager
£32,000 - £45,000
Deputy Manager (Care)
£28,000 - £36,000
Service Manager
£35,000 - £50,000
Average salary after qualifying: £38,000+. Source: composite of Indeed, Reed and Totaljobs listings, May 2026.
Choose your plan
September Early Bird
These prices end 30 September 2026
Three ways to study Level 5 Leading & Managing an Adult Care Service
All three are the same Ofqual-regulated diploma — the difference is how much tutor support, turnaround speed and flexibility you want. Pick your monthly term, then your plan.
Same total cost either way — 6 months just means a bigger payment, twice as fast.
Standard
Best if you're confident and just want the qualification
from£71/mo
£50 deposit · 12 monthly payments · 0% interest
or pay £799 in full£999-20%
Awarding body
Ofqual regulated Yes
Personal tutor support Assessor-marked only
Career advisor Not included
Assignment resubmission Charged per resubmission
Draft marking Not included
Study extension Charged if requested
Assignment turnaround Within 14 days
AI study support Not included
Bonus CPD courses Not included
Tutor-Supported
Best if you want regular guidance along the way
from£88/mo
£50 deposit · 12 monthly payments · 0% interest
or pay £949 in full£1249-24%
Awarding body
Ofqual regulated Yes
Personal tutor support 2 calls a month
Career advisor Not included
Assignment resubmission Free
Draft marking Not included
Study extension Free (6 months)
Assignment turnaround Within 7 days
AI study support Free AI checks included
Bonus CPD courses Not included
Best value
Premium
Best if you want the fastest, most supported route
from£100/mo
£50 deposit · 12 monthly payments · 0% interest
or pay £1050 in full£1450-28%
Awarding body
NCFE
Ofqual regulated Yes
Personal tutor support Weekly calls
Career advisor Dedicated 1:1 session
Assignment resubmission Free
Draft marking Before you submit
Study extension Free (12 months)
Assignment turnaround Within 3 days (priority)
AI study support Free AI checks included
Bonus CPD courses 2 included free
Learners who complete this diploma go on to average £38,000+ roles. The more support you have, the faster you're likely to finish and put it to work.
0% interest finance on every plan
14-day money-back guarantee on every plan
All prices include VAT. Finance: £50 deposit + 6 or 12 monthly payments at 0% APR, your choice — subject to credit check via our FCA-regulated finance partner. Assessment is portfolio-based — no exam fees.
Common questions
How long does it take?
9-12 months, depending on the time you're able to put in.
Does this meet CQC's registered-manager requirement?
Yes — the Level 5 Diploma in Leading and Managing an Adult Care Service is the qualification CQC expects registered managers of adult care services to hold or be working towards.
Do I need to already be in a management role?
Not necessarily — deputy managers and managers are the typical fit, but senior carers with enough hands-on experience can also enrol, as long as you can show evidence of leadership-level work for your portfolio. A Level 3 or above in a related area is recommended but not required.
Is there a difference in the actual qualification between plans?
The learning content is identical across all plans, leading to an Ofqual-regulated Level 5 Diploma that meets CQC's requirement — the difference between plans is tutor support, turnaround speed and bonus extras, not the qualification itself. Premium is awarded by NCFE.
Can I change my mind after enrolling?
You have a 14-day cooling-off period — full refund, no questions asked.
Can my employer pay for this?
Often, yes — many care employers fund the Level 5 for their deputies and acting managers, frequently as part of a CQC improvement plan. We can invoice your employer directly.
Everything else you need to know
Study support & platform
Learn 100% online, on any device, at your own pace
Study around shifts — no fixed class times
Personal tutor and assessor support (plan-dependent)
Free AI-assisted study checks on Tutor-Supported & Premium
Qualification & accreditation
Level 5 Diploma in Leading and Managing an Adult Care Service (RQF)
"I am studying the NCFE Level 5 Adult Care Diploma in Leadership and Management. The course is well structured, practical, and relevant to real workplace leadership."
Joseph R. · Level 5 Adult Care · Google review
"I have started my Level 5 Diploma in Leadership and Management in Adult Care. Tutor support is readily available through messages and calls to help with assignments."
Umme H. · Level 5 Adult Care · Google review
"I have started the Leadership and Management for Adult Care course. My tutor has been very supportive — she explains things clearly and makes learning feel encouraging."
Muhammed A. · L&M for Adult Care · Google review
"My experience has been very good — the way she teaches makes everything easy to understand. I am doing Level 3 in Adult Care and I am confident with my new skills."